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SERVICING & TRAFFIC MANAGER

The Servicing and Traffic Manager is naturally very organised and detail-oriented. As much of your daily duties, you are a people person whose work will revolve around interaction with internal teams and clients. As a traffic manager, you will lead people and teams under tight deadlines while maintaining stoic composure. You should be good at critical thinking and susceptible to administering tasks and timelines on a given project management platform.

Roles
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    Meet with clients, serving as a contact between the client and internal team
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    Present creative proposals to clients for approval, making sure all components are in line with the brand.
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    Prepare job briefs to disseminate to the team.
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    Maintain close communication with heads to learn about existing projects’ status and details about upcoming projects.
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    Create a schedule for new jobs, and assign those tasks on a project management platform.
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    Review current and future timelines and job statuses with the heads and the individuals working on the jobs if necessary.
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    Reschedule projects based on new or changing priorities in the scenario where clients initiate rush jobs or the agency becomes involved in a pitch.
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    Address any issues or delays in the project, as well as clients’ feedback.
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    Deliver completed projects to the client on time.
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    Report to management on current workflow and communicate issues regarding agency workload.
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    Conduct a daily morning huddle to discuss items and tasks assigned due for the day and determine any roadblocks.
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    Communicate to finance for invoicing when appropriate.
Requirements
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    Diploma or Bachelor’s degree in Advertising / Creative Multimedia / Marketing or equivalent.
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    Have a minimum of 2 years experience in project management or servicing roles.
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    Self-motivated and with excellent follow-through skills, able to work under pressure in a dynamic company environment.
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    Have high proficiency in using any project management platform.
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    Good communication skills are a must.
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    Fluency in both Bahasa Malaysia and English is mandatory.
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    Knowledge of UI and UX is a plus.
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    Familiarity with HTML and CSS is a plus.

Do you fit the role?

Go on now. Don’t be shy. Be confident and fill up the form. We promise we’ll get in touch with you soon.




    Arif Hamid